Who we are

Last updated: [31-05-2026]

Welcome to Socar. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (https://socarhardware.com), interact with our services, or make a purchase.

By accessing or using our site and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using the site.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our operations, legal requirements, or data practices. Updates will be posted on this page with a revised “Last updated” date.

Information We Collect

1. Information You Provide Directly

We collect personal information when you:

• Create an account
• Place an order
• Subscribe to our newsletter
• Contact customer support

Examples of data collected:

Messages sent to our team

Full name, address, phone number, and email

Order and payment information

Account credentials (username, password)

Product preferences and wishlist items

2. Information We Collect Automatically

When you use our website, we may automatically collect certain data such as:

• Device type, IP address, browser information
• Website interactions (e.g., pages visited, time spent, cart activity)
• Referrer URLs

This data helps us improve user experience and maintain website performance.

3. Information from Third Parties

We may receive personal information from trusted partners such as:

• Payment gateways (for order fulfillment)
• Delivery services (for shipping updates)
• Analytics providers (to help us understand user behavior)

We use this information solely to provide our services, improve functionality, and fulfill legal obligations.

How We Use Your Information

We use your information to:

Comply with legal obligations

Process and fulfill orders

Provide customer service

Send updates and marketing communications

Improve website performance and usability

Detect and prevent fraudulent or unauthorized activity

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Track site performance
• Offer a personalized experience
• Support analytics and usage insights

You may disable cookies in your browser settings, but doing so may affect the functionality of the website.

How We Share Your Information

We may share your personal information with:

• Service providers (e.g., logistics partners, IT providers, customer support)
• Legal authorities, if required by law or to protect our rights
• Marketing partners (for internal promotions only)

We do not sell or rent your personal data to any third party.

Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected information from a child, please contact us to request deletion.

Data Security and Retention

We use industry-standard measures to protect your data from unauthorized access or misuse. While no system is completely secure, we strive to safeguard your personal information to the best of our ability.

We retain your information only as long as necessary to fulfill services or comply with legal requirements.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access or update your personal data
• Request deletion of your data
• Object to processing for marketing purposes
• Withdraw consent where processing is based on consent
• Lodge a complaint with a data protection authority

To exercise these rights, contact us using the information below.

Contact Us

For any questions, concerns, or data requests, please reach out to:
Email: [email protected]
Phone: ‪+91 98989 90003
Address: 8-9, Mahavir Small Industrial Estate, BamroliVadod Road, Vadod Gam, Surat, Guiarat. India – 394 221